Last updated November 2023
MB “AI Automation” also known as “ReplyGO” , Legal entity code 306445323, postal address Aludarių g. 5-66, LT-01113 Vilnius, Lithuania, email address info@replygo.io, the phone number +370 614 69060, website address https://replygo.io/
When you use our Software Services we collect personal data about you, described below. The term “Personal Data” means any data that enables a person or a company to be identified. Personal Data that you provide to us. We collect Personal Data that you provide to us when you buy our Services and register for a replygo.io account, such as your family name, first name, postal address, email address, telephone numbers.
We have divided different personal data that We process into distinct categories based on the purposes for which the data is processed and the categories of the data subjects (see below).
Personal data of our employees which is processed: name and surname, personal identification number, date of birth, address, phone number, email address, qualifications, skills, information about income received from ReplyGO (salary, bonuses, etc.).
Personal data of job applicants which is processed: name and surname, date of birth, age, address, phone number, email address, data regarding employer, work experience, past employers and job titles, education, qualifications, skills, driving license information, hobbies, additional information voluntarily provided by applicants in their CV, data obtained during the selection process (applicant evaluation).
Personal data of information related to direct marketing activities which is processed: name and surname, phone number, email address, employer data including address of employer.
We do not collect sensitive personal data, such as: data related to your racial or ethnic origin, political, philosophical, religious or other convictions, membership in unions, health or sex life, information about criminal records.
We process your personal data to the extent it is necessary to achieve the purposes We have established.
We process the personal data of our employees and of employees of our clients and partners for purposes of internal administration, on the basis of our legitimate interest. We may also process the personal data of clients’ (including potential clients) and partners’ employees for the purpose of entering into and performing agreements and in order to enter into and properly perform agreements/undertakings of ReplyGO, also on the basis of our legitimate interest.
We process employees’ personal data for the purpose of entering into, performing and accounting for employment agreements, for purposes of properly performing our legal obligations as an employer, for the purpose of maintaining proper communication with employees, and for other purposes of internal administration, and the entry into and performance of car loan agreements with employees of ReplyGO.
We process the personal data of job applicants in order to select the best-suited applicants for employment, and later, with your consent, for purposes of keeping a database of ReplyGO applicants.
We process the personal data of recommended potential applicants in order to suggest to potential applicants that they apply for open job positions at ReplyGO. We process this data on the basis of the consent of the person concerned. Note that when a recommendation provider recommends a potential applicant and provides Us with that person’s personal data, the recommendation provider is obliged to notify the potential applicant about such provision of data to Us and to obtain their consent for it.
We process the personal data of recommendation providers for the purpose of giving rewards for successful recommendations, in order to meet our obligations.
We process the personal data of persons who send queries via our website(s) or general email address for the purpose of administering the queries and providing responses to them. Persons who submit a query consent to the processing of their personal data in the manner set out in this Policy.
We process the personal data of information recipients related to direct marketing activities in order to conduct direct marketing, including but not limited to sending newsletters, offering ReplyGO services by phone and extending invitations to participate in events that We organize.
We process such data on the basis of your consent or our
legitimate interest. You may at any time revoke your consent or object to the use of your data for direct marketing purposes as detailed below in this Policy.
We may only disclose your personal data when there is a lawful basis (for example, when that is required by law or an agreement that has been made or We have your specific consent). Such information shall be disclosed in keeping with the applicable laws and regulations of the Republic of Lithuania.
We give assurance that We will not transfer your personal data to any third parties except where that is required in order to realize the above-specified purposes. To accomplish those purposes, we responsibly select the service providers who provide us with maintenance and administrative services, who supply and administer the software and systems we use (e.g., financial accounting software), and who provide other necessary services (data processors who process personal data according to our instructions). Note that ReplyGO may make use of data processors who operate and who may process your data in third countries (such as UK or USA). In such cases, ReplyGO will make every effort to ensure the protection of your personal data as stipulated by the applicable legislation.
We take suitable technical and organizational measures to ensure the protection of your personal data from accidental or unlawful destruction, loss or modification, and from unauthorized disclosure or access.
We store your personal data no longer than is required by the purposes for which the personal data is processed.
We retain the personal data of our employees and the employees of our clients (including potential clients) and partners for 2 (two) years, but always at least until the conclusion of the corresponding agreement with a client or partner.
We keep the personal data of employees for 2 (two) years from the end of an employee’s employment ties with ReplyGO, but always at least as long as is required by the applicable legislation.
We retain the personal data of recommended potential applicants and recommendation providers for 2 (two) months.
We retain the personal data of persons who send queries via our website(s) or general email for 2 (two) years.
We retain the personal data of information recipients related to direct marketing for 2 (two) years.
We retain the customers data of emails attachments and audio recordings for 180 (one hundred eighty) days
You have the right to get acquainted with your personal data which ReplyGO possesses and to be informed about what personal data has been collected, for what purpose it is processed, and to whom it is provided. You can submit a request by email to info@replygo.lt
If in reviewing your personal data you determine that it is incomplete, incorrect or inaccurate and you wish to correct it or you wish for Us to discontinue processing of the personal data, you can submit a request by email to info@replygo.lt
If in reviewing your personal data you determine that it is being processed unlawfully or unfairly or if there are other legal grounds, you can submit a request by email to info@replygo.lt
To the extent provided by applicable laws You are entitled to request your personal data to be deleted from ReplyGO systems. You can submit a request by email to info@replygo.io
